TransferDesk · Final Expense

Final Expense live transfers, graded against a bar you set in writing

A final expense line answered instantly on a recorded line by an automated assistant that captures the caller's state, age, existing coverage, and intent, then connects them to a licensed agent in their state. Every call is graded afterward against a bar published in writing. If no agent accepts, the caller is offered a callback from a licensed agent.

Who it fits

  • Independent final expense agents tired of paying for wrong numbers and hang-ups
  • Small agencies that want a written qualification bar instead of a hidden buffer
  • Agents who want the recording, transcript, and the criteria each call met

What qualifies a caller

  • Age is inside the band you set (final expense is typically 50–85)
  • The caller is in a state you're licensed to write
  • Existing-coverage status is captured — yes, no, or unsure
  • The caller actually wants to talk about coverage — not a wrong number or a complaint

What lands on the call record

  • The recording and full transcript of the call
  • Whether it met your bar, and which criterion it missed if it didn't
  • Caller state and the campaign the call came from
  • That recording consent was captured, with a timestamp

The buffer problem this is built against

Most transfer vendors bill off a hidden timer called a buffer — some set it at 10 seconds. You end up paying for wrong numbers, wrong states, and hang-ups that were never yours to work. TransferDesk publishes the qualification bar in writing, and calls that miss it aren't billable. The one time rule is published too: the caller has to stay in the conversation for at least 90 seconds.

See what a buffer really costs →

Final Expense by state

Licensing notes and the state insurance regulator for each state.

Questions

Does the AI sell the policy?

No. The automated assistant only captures the basics and hands off to a licensed agent, then drops off the line. It tells every caller it is automated and is not a licensed agent, and it never sells, quotes, recommends, or binds coverage.

What makes a call qualified?

A published bar you agree to in writing: the caller is 50 to 85, in a state you're licensed in, existing-coverage status is captured, they wanted to talk about coverage, and they stayed in the conversation for at least 90 seconds. Every call is graded against it after it ends, and a call that misses the bar isn't billable.

Do you have call volume in my state today?

No. This is a founding-agent program — we route calls and grade them, we do not currently carry live inventory. Join the waitlist and we'll be in touch as spots open.

We're signing founding agents now. We route and qualify calls; we don't carry live volume yet.