TransferDesk · Medicare Supplement · on the roadmap

Medicare Supplement live transfers, graded against a bar you set in writing

A line for Medicare Supplement (Medigap) inquiries, answered instantly on a recorded line by an automated assistant that captures the basics and connects the caller to a licensed agent in their state. Every call is graded afterward against a bar published in writing. If no agent accepts, the caller is offered a callback.

Final Expense is our first live vertical. Medicare Supplement is on the roadmap — the waitlist is how you'll hear when it opens.

Who it fits

  • Agents writing Medigap who want calls graded against a written bar, not raw volume
  • Agencies that want a written qualification bar

What qualifies a caller

  • The caller is in a state you're licensed to write
  • Existing-coverage status is captured
  • Intent to discuss a supplement is captured

What lands on the call record

  • The recording and transcript of the call
  • Whether it met your bar, and which criterion it missed if it didn't
  • That recording consent was captured, with a timestamp

The buffer problem this is built against

Most transfer vendors bill off a hidden timer called a buffer — some set it at 10 seconds. You end up paying for wrong numbers, wrong states, and hang-ups that were never yours to work. TransferDesk publishes the qualification bar in writing, and calls that miss it aren't billable. The one time rule is published too: the caller has to stay in the conversation for at least 90 seconds.

See what a buffer really costs →

Questions

Does the AI recommend a Medigap plan?

No. The automated assistant only captures the basics and hands off. Plan discussion, quoting, and recommendations are always the licensed agent's.

Is Medicare Supplement live yet?

Not yet. Final Expense is first. Join the waitlist to hear when Medicare Supplement opens.

We're signing founding agents now. We route and qualify calls; we don't carry live volume yet.