TransferDesk · Medicare Supplement · on the roadmap

Medicare Supplement live transfers, graded against a bar you set in writing

A line for Medicare Supplement (Medigap) inquiries where a licensed agent answers first, on a recorded line. Every call is graded afterward against a bar you publish. If no agent is free, an AI takes a callback and a human calls back.

Final Expense is our first live vertical. Medicare Supplement is on the roadmap — the waitlist is how you'll hear when it opens.

Who it fits

  • Agents writing Medigap who want calls graded against a written bar, not raw volume
  • Agencies that want a written qualification bar

What qualifies a caller

  • The caller is in a state you're licensed to write
  • Existing-coverage status is captured
  • Intent to discuss a supplement is captured

What lands on the call record

  • The recording and transcript of the call
  • How it scored against your bar, and which criterion missed
  • That recording consent was captured, with a timestamp

The buffer problem this is built against

Most transfer vendors bill off a hidden timer called a buffer — some set it at 10 seconds. You end up paying for wrong numbers, wrong states, and hang-ups that were never yours to work. TransferDesk publishes the qualification bar in writing and doesn't transfer calls that miss it.

See what a buffer really costs →

Questions

Does the AI recommend a Medigap plan?

No. A licensed agent handles the conversation. If no agent is free, an AI takes a callback — plan discussion, quoting, and recommendations are always the licensed agent's.

Is Medicare Supplement live yet?

Not yet. Final Expense is first. Join the waitlist to hear when Medicare Supplement opens.

We're signing founding agents now. We route and qualify calls; we don't carry live volume yet.