TransferDesk · Medicare Advantage · on the roadmap

Medicare Advantage live transfers, graded against a bar you set in writing

A line for Medicare Advantage inquiries where a licensed agent answers first, on a recorded line. Every call is graded afterward against a bar you publish. If no agent is free, an AI takes a callback and a human calls back.

Final Expense is our first live vertical. Medicare Advantage is on the roadmap — the waitlist is how you'll hear when it opens.

Who it fits

  • Licensed Medicare agents who want calls graded against a written bar
  • Agencies that want the recording, transcript, and score on every call

What qualifies a caller

  • The caller is in a state you're licensed and appointed to write
  • Basic eligibility and intent are captured
  • Existing-coverage status is captured

What lands on the call record

  • The recording and transcript, with the campaign the call came from
  • How it scored against your bar
  • That recording consent was captured, with a timestamp

The buffer problem this is built against

Most transfer vendors bill off a hidden timer called a buffer — some set it at 10 seconds. You end up paying for wrong numbers, wrong states, and hang-ups that were never yours to work. TransferDesk publishes the qualification bar in writing and doesn't transfer calls that miss it.

See what a buffer really costs →

Questions

Is this a compliant Medicare intake?

Every call is recorded with a consent notice up front and graded against a written bar afterward. A licensed agent handles the conversation; if none is free, an AI takes a callback — it never sells, quotes, or recommends a plan.

Is Medicare Advantage live yet?

No. Final Expense is the first live vertical. Medicare Advantage is on the roadmap — join the waitlist to be told when it opens.

We're signing founding agents now. We route and qualify calls; we don't carry live volume yet.