TransferDesk · ACA / Individual Health · on the roadmap

ACA / Individual Health live transfers, graded against a bar you set in writing

A line for ACA / individual health inquiries, answered instantly on a recorded line by an automated assistant that captures the basics and connects the caller to a licensed agent in their state. Every call is graded afterward against a bar published in writing. If no agent accepts, the caller is offered a callback.

Final Expense is our first live vertical. ACA / Individual Health is on the roadmap — the waitlist is how you'll hear when it opens.

Who it fits

  • Agents writing individual health who want calls graded against a written bar
  • Agencies that want the recording, transcript, and the criteria each call met

What qualifies a caller

  • The caller is in a state you can write
  • Basic eligibility and intent are captured
  • Existing-coverage status is captured

What lands on the call record

  • The recording and transcript of the call
  • Whether it met your bar, and which criterion it missed if it didn't
  • That recording consent was captured, with a timestamp

The buffer problem this is built against

Most transfer vendors bill off a hidden timer called a buffer — some set it at 10 seconds. You end up paying for wrong numbers, wrong states, and hang-ups that were never yours to work. TransferDesk publishes the qualification bar in writing, and calls that miss it aren't billable. The one time rule is published too: the caller has to stay in the conversation for at least 90 seconds.

See what a buffer really costs →

Questions

Does the AI quote a plan or price?

No. The automated assistant only captures the basics and hands off. Quoting and enrollment are always the licensed agent's.

Is ACA live yet?

Not yet — Final Expense is the first live vertical. Join the waitlist for updates.

We're signing founding agents now. We route and qualify calls; we don't carry live volume yet.