TransferDesk · ACA / Individual Health · on the roadmap

ACA / Individual Health live transfers, graded against a bar you set in writing

A line for ACA / individual health inquiries where a licensed agent answers first, on a recorded line. Every call is graded afterward against a bar you publish. If no agent is free, an AI takes a callback and a human calls back.

Final Expense is our first live vertical. ACA / Individual Health is on the roadmap — the waitlist is how you'll hear when it opens.

Who it fits

  • Agents writing individual health who want calls graded against a written bar
  • Agencies that want the recording, transcript, and score on every call

What qualifies a caller

  • The caller is in a state you can write
  • Basic eligibility and intent are captured
  • Existing-coverage status is captured

What lands on the call record

  • The recording and transcript of the call
  • How it scored against your bar
  • That recording consent was captured, with a timestamp

The buffer problem this is built against

Most transfer vendors bill off a hidden timer called a buffer — some set it at 10 seconds. You end up paying for wrong numbers, wrong states, and hang-ups that were never yours to work. TransferDesk publishes the qualification bar in writing and doesn't transfer calls that miss it.

See what a buffer really costs →

Questions

Does the AI quote a plan or price?

No. A licensed agent handles the conversation. If no agent is free, an AI takes a callback — quoting and enrollment are always the licensed agent's.

Is ACA live yet?

Not yet — Final Expense is the first live vertical. Join the waitlist for updates.

We're signing founding agents now. We route and qualify calls; we don't carry live volume yet.