Pet Boarding & Daycare businesses never miss a call again

Answer every call for your pet boarding facility in your business's voice — even after hours. Phantom Desk AI books appointments, captures every caller's details, and works alongside Gingr, K9 Office, and PetExec — handing your team clean notes to enter in seconds.

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The problem pet boarding facilities face every day

Pet boarding facilities lose bookings because 62% of booking inquiries arrive after hours  and 85% of callers who hit voicemail never call back — they call the next facility on Google instead . The result is a leaky bucket: a quarter of your marketing spend pays for calls that go unanswered, and the next provider on Google answers in seconds. Hiring a second receptionist costs $36,000 to $48,000  fully loaded for coverage that still ends at 5 p.m. Traditional answering services pick up the phone, but they read scripts, can't see your schedule, and book the wrong things into the wrong slots. The math is brutal: with an average holiday boarding reservation of $350 , you're losing $250 to $700 in booking revenue every time a prospect hits voicemail, and your team is too busy serving the customers in front of them to dig out of the backlog. The phone ends up running the business — instead of the business running the phone.

How Phantom Desk AI handles your calls

Phantom Desk AI sounds like a real human on your team and handles the work your front desk shouldn't have to:

Boarding reservation with date, breed, and weight intake — Captures travel dates, pet details, and books into your live capacity calendar.
Daycare drop-in scheduling — Books recurring daycare days based on your live capacity per breed-size.
Vaccination requirement capture — Pulls vaccination records per your policy (rabies, DHPP, bordetella).
Holiday and peak-season waitlist management — Captures waitlist requests and texts owners when a spot opens.
Works alongside Gingr, K9 Office, and PetExec — Captures the reservation and full call notes and hands them to your team to enter in your boarding software. No direct sync.
Add-on questions (training, nature walks, baths) — Walks owners through your add-on menu and applies them at booking.
Tour and meet-and-greet booking — Books pre-boarding tours into your dedicated tour calendar.

What it saves you

A typical pet boarding facility using Phantom Desk AI saves $2,400 to $5,800 per month and reclaims 12 to 20 staff hours per week, driven by a 70% cost reduction versus front-desk staffing . The savings come from four places. First, front-desk hours redirected to in-person work instead of phone tag — about $1,800 per month at the $17.67/hr average pet boarding wage . Second, captured after-hours calls converting to booked reservations — 78% of customers buy from the first business that responds . Third, cancelled answering-service contracts that ran $400 to $1,100 per month and weren't booking calls anyway. Fourth, faster speed-to-first-response: Phantom Desk answers in under two seconds, every single call, so the prospect that would have called the next provider on Google books with you instead. The per-minute rate is roughly 70% cheaper than a part-time hire  — so almost every dollar of recovered revenue drops to the bottom line.

Set up in under 30 minutes

Connect your phone line. Forward your existing number — no porting, no downtime, no IT visit.
Tell us about your business. A 5-minute form covers your hours, services, pricing, and routing rules.
Go live. Phantom Desk AI starts answering on the next call. Listen in real-time from your dashboard or barge in any call you want to take yourself.

Frequently asked questions

Does Phantom Desk AI sound like a robot?

No — callers consistently mistake it for a real receptionist.

Does it integrate with Gingr or PetExec?

Phantom Desk AI runs as a standalone receptionist alongside Gingr, K9 Office, and PetExec. It captures every reservation request and the full call notes and sends them to your team to enter in your boarding software. It does not sync directly with Gingr or PetExec today. If you use Google Calendar, it books straight into it.

Can it handle holiday-season call surges?

Yes — capacity scales unbounded, so Thanksgiving and Christmas spikes don't drop a single booking.

Can it verify vaccination requirements?

Yes — captures rabies, DHPP, and bordetella records per your policy and flags expired records.

Can it manage waitlists?

Yes — captures waitlist requests and texts owners when a spot opens.

Can it process add-ons?

Yes — walks owners through training, walks, and baths and applies at booking.

What does it cost?

Per-minute pricing, most facilities spend $150 to $500 per month, no per-kennel fee .

Can I listen in or take a call?

Yes — live transcript, whisper, or take the call with one click.

Stop losing holiday bookings. Start filling kennels.

Phantom Desk AI pays for itself when it captures a single new customer. Most businesses see ROI in week one.

Book a 20-Minute Demo

Ready to see it in action? Book a 20-minute demo and hear your AI receptionist handle a real call in your industry.