Pet Boarding & Daycare businesses never miss a call again

Answer every call for your pet boarding facilities in your business's voice — even after hours. Phantom Desk AI books appointments, qualifies leads, and writes every conversation back to Gingr, K9 Office, PetExec in under 30 seconds.

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The problem pet boarding facilities face every day

Pet boarding facilities lose bookings because 62% of booking inquiries arrive after hours  and 85% of callers who hit voicemail never call back — they call the next facility on Google instead . The result is a leaky bucket: a quarter of your marketing spend pays for calls that go unanswered, and the next provider on Google answers in seconds. Hiring a second receptionist costs $36,000 to $48,000  fully loaded for coverage that still ends at 5 p.m. Traditional answering services pick up the phone, but they read scripts, can't see your schedule, and book the wrong things into the wrong slots. The math is brutal: with an average holiday boarding reservation of $350 , you're losing $250 to $700 in booking revenue every time a prospect hits voicemail, and your team is too busy serving the customers in front of them to dig out of the backlog. The phone ends up running the business — instead of the business running the phone.

How Phantom Desk AI handles your calls

Phantom Desk AI sounds like a real human on your team and handles the work your front desk shouldn't have to:

Boarding reservation with date, breed, and weight intake — Captures travel dates, pet details, and books into your live capacity calendar.
Daycare drop-in scheduling — Books recurring daycare days based on your live capacity per breed-size.
Vaccination requirement capture — Pulls vaccination records per your policy (rabies, DHPP, bordetella).
Holiday and peak-season waitlist management — Captures waitlist requests and texts owners when a spot opens.
Gingr / K9 Office / PetExec write-back — Pets, owners, and reservations flow into your boarding software automatically.
Add-on questions (training, nature walks, baths) — Walks owners through your add-on menu and applies them at booking.
Tour and meet-and-greet booking — Books pre-boarding tours into your dedicated tour calendar.

What it saves you

A typical pet boarding facility using Phantom Desk AI saves $2,400 to $5,800 per month and reclaims 12 to 20 staff hours per week, driven by a 70% cost reduction versus front-desk staffing . The savings come from four places. First, front-desk hours redirected to in-person work instead of phone tag — about $1,800 per month at the $17.67/hr average pet boarding wage . Second, captured after-hours calls converting to booked reservations — 78% of customers buy from the first business that responds . Third, cancelled answering-service contracts that ran $400 to $1,100 per month and weren't booking calls anyway. Fourth, faster speed-to-first-response: Phantom Desk answers in under two seconds, every single call, so the prospect that would have called the next provider on Google books with you instead. The per-minute rate is roughly 70% cheaper than a part-time hire  — so almost every dollar of recovered revenue drops to the bottom line.

Set up in under 30 minutes

Connect your phone line. Forward your existing number — no porting, no downtime, no IT visit.
Tell us about your business. A 5-minute form covers your hours, services, pricing, and routing rules.
Go live. Phantom Desk AI starts answering on the next call. Listen in real-time from your dashboard or barge in any call you want to take yourself.

Frequently asked questions

Does Phantom Desk AI sound like a robot?

No — callers consistently mistake it for a real receptionist.

Does it integrate with Gingr or PetExec?

Yes — pets, owners, and reservations write to Gingr, K9 Office, and PetExec.

Can it handle holiday-season call surges?

Yes — capacity scales unbounded, so Thanksgiving and Christmas spikes don't drop a single booking.

Can it verify vaccination requirements?

Yes — captures rabies, DHPP, and bordetella records per your policy and flags expired records.

Can it manage waitlists?

Yes — captures waitlist requests and texts owners when a spot opens.

Can it process add-ons?

Yes — walks owners through training, walks, and baths and applies at booking.

What does it cost?

Per-minute pricing, most facilities spend $150 to $500 per month, no per-kennel fee .

Can I listen in or take a call?

Yes — live transcript, whisper, or take the call with one click.

Stop losing holiday bookings. Start filling kennels.

Phantom Desk AI pays for itself when it captures a single new customer. Most businesses see ROI in week one.

Book a 20-Minute Demo

Ready to see it in action? Book a 20-minute demo and hear your AI receptionist handle a real call in your industry.